SHAFAQNA -Â Abu Dhabi Airports is putting in place a range of initiatives to maintain excellent standards of services at the international airport during the upcoming busy Haj season, which started this week with the first special charter flight bound for Jeddah.
Abu Dhabi Airports, and Abu Dhabi Health Services (Seha), will be providing extra manpower to oversee the smooth processing of pilgrims, ensuring that their health and safety needs are met from the start of their holy journey.
The airport is also working closely with all its stakeholders such as airport police, immigration, and customs, to deliver a hassle-free experience to all passengers.
Pilgrims traveling from Abu Dhabi International Airport will have the opportunity to enjoy food and beverage vouchers while waiting for their flights to Saudi Arabia. There will also be a fully equipped dedicated Haj clinic at the airport, in case emergency diagnosis or treatment needs to be provided.
Ahmed Al Haddabi, chief operations officer at Abu Dhabi Airports, said: â€œWe are honoured to support pilgrims as they embark on their journey from Abu Dhabi International Airport to Saudi Arabia and we hope they find these initiatives useful. Haj is a highly significant and demanding occasion so itâ€™s very important for measures to be in place to help travellers minimize stress during their trips. We wish them a safe and peaceful pilgrimage to the holy city and look forward to welcoming them on their return.â€